Privacy Policy

1. Introduction

Afu Health ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered health information service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Email address (required for account creation)
• Full name (optional)
• Password (encrypted and securely stored)

2.2 Health Information

When you use our Service, we may collect:

• Health-related conversations and questions
• Health reports you upload for analysis
• Health keywords and memory tracking data
• Wellness goals and preferences

2.3 Usage Information

We automatically collect certain information:

• Log data (IP address, browser type, access times)
• Device information
• Points balance and transaction history
• Service usage patterns

3. How We Use Your Information

We use the collected information for:

• Providing and improving our AI health information service
• Personalizing your experience and recommendations
• Processing your health report analyses
• Managing your account and points system
• Sending important service notifications and updates
• Responding to your inquiries and support requests
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Data Security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our service (e.g., hosting, email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained for legal or legitimate business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking

We use local storage and session tokens to maintain your login state and preferences. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
privacy@afuhealth.com